According to his brother, an Amazon human resources representative informed him at the hospital that Billy had lain on the floor for 20 minutes before receiving treatment from Amazon’s internal safety responders.
“How can you not see a 6ft 3in man laying on the ground and not help him within 20 minutes? A couple of days before, he put the wrong product in the wrong bin and within two minutes management saw it on camera and came down to talk to him about it,” Edward Foister said.
Amazon said it had responded to Foister’s collapse “within minutes”.
Well, 20 minutes is "minutes," I guess.
An Amazon worker on the same shift told the Guardian: “Bill was on the floor for quite some time and nobody knew that time until cameras were reviewed, but in 20 minutes a worker in a nearby department saw him lying on the floor and then began radio callouts for 911. It really is unbelievable how Bill was laying there for 20 minutes and nobody nearby saw until an Amnesty worker with a radio came by.”
“After the incident, everyone was forced to go back to work. No time to decompress. Basically watch a man pass away and then get told to go back to work, everyone, and act like it’s fine,” said another Amazon worker on the shift.
I mean, this is what you expect from Amazon — mercilessly whipping the poor so someone can get a package a day earlier than they might from a competitor that respects basic human rights. But at the same time, let's not forget that this is what we expect from Amazon.