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I left message for Rep. Garballey today asking about the MBTA, figuring they probably froze him out. But he just called me back, and he did actually get in contact with them.
But they seemed to just give a generic "we'll do better" without providing specifics. I let him know they were honking again, and he said he'd call them back tomorrow.
While we're not getting results yet, I am a little impressed with responsiveness at the state rep/mayor level.