I had to call Verizon again to stop them from increasing our bill, which I
called about last month. Their explanation about why it was bumped up is that I misunderstood the resolution of the last call. Our bill would go back to the original price after one month of the increased price. So, next month, it will go back down.
I'm sure I won't have to call again next month.
It is really nice that I have choices here, though. There's Comcast, which is cheaper but an invitation to suffering, but also
Earthlink, which somehow still exists.