- Dropped off, picked up, dropped off.
- Called Mass. Health Connector to follow up on something. Was told something that contradicted what the agent said the last time I called and the time before. Tried to politely ask the agent to try harder; she said never mind; then suggested I fax in something I uploaded. She couldn't explain clearly why that would make a difference, despite their letter to us saying "Online (Recommended). The fastest way to submit proof is to upload them in your online account. Log in at MAhealthconnector.org and add document in the My Documents section of your account."
- Faxed a document. It cost $20!
- Emailed about a backup rental.
- Sold off (tried to give away, was rebuffed) an old sled.
- Picked up supplies at Target.
- Client C work.
- Called, emailed about backup rentals. No one does month-to-month. Katt pointed out that I shouldn't say we're looking for that up front and just try to see the actual contract.
- Client B work.