So, they made a series about Spotify.Unlike, say, Theranos, Spotify’s product works — just not for most musicians. That’s one reason it hasn’t imploded. Another is the service’s successful colonization of our imaginations. More than once in “The Playlist,” die-hard skeptics are won over by opening Spotify and experiencing the thrill of a seeming infinity of options, all at their fingertips. The app itself tells a visceral story about what’s possible — inevitable, even. Users have largely accepted this story.
Yup. One of the hardest things to accept about this is that music fans are actually mostly liars when they say artists are important to them. This doesn't let Spotify the corporation and the people who keep it going off the hook, though. They had the means to change how users think about this, and instead, they've forced artists into a race to the bottom.